Legal Information

Registration

Commercial Register: HRB28282
Registration Court: Amtsgericht Montabaur
VAT ID: DE350377015

Authorized Representatives

Managing Director(s): [Name(s)]
The managing director(s) represent(s) the company legally.

Contact Information

General Inquiries: info@llmbase.ai
Support: support@llmbase.ai
Legal: legal@llmbase.ai
Privacy: privacy@llmbase.ai
Website: https://llmbase.ai

Technical Infrastructure

Hosting & Data Center Location

LLMBase operates its primary infrastructure in German data centers, ensuring full compliance with German and European Union data protection regulations.

Infrastructure Highlights:

Primary Location: Germany (EU)
Data Sovereignty: All primary data processing occurs within German borders
Compliance: ISO 27001 certified facilities
Security: Physical security measures meeting German banking standards
Redundancy: Geographic redundancy within the European Union
Network: High-speed connectivity with DDoS protection

LLM Hosting Architecture

Our Large Language Model hosting operates on a hybrid infrastructure designed for optimal privacy, performance, and model accessibility:

Open-Source Models (Germany-Hosted)

We host and operate open-source Large Language Models directly on our German infrastructure:

Deployed on dedicated GPU clusters in German data centers
Complete control over model operation and data processing
No data leaves German borders for these models
Optimized inference pipeline for low latency
Models licensed under open-source licenses (Apache 2.0, MIT, etc.)

Proprietary Models (Anonymized Proxy)

For proprietary models (Grok, GPT-4, Claude, and others), we implement a privacy-preserving proxy architecture:

All requests routed through our German infrastructure first
Request anonymization layer strips personal identifiers
IP masking replaces user IPs with our server IPs
Metadata removal ensures privacy before external transmission
Response sanitization removes tracking mechanisms
Data Processing Agreements with all external providers

Technical Service Providers

LLMBase integrates with carefully selected technical service providers, all subject to Data Processing Agreements and GDPR compliance:

Clerk

Function: User Authentication and Identity Management

Location: United States with Standard Contractual Clauses (SCCs)

Purpose: Secure user authentication, session management, identity verification, multi-factor authentication

Appwrite

Function: Backend-as-a-Service (BaaS), Database

Location: EU-hosted infrastructure

Purpose: Application data storage, backend services management

Cloudflare

Function: Content Delivery Network (CDN), DDoS Protection, Web Application Firewall

Location: Global network with EU data centers

Purpose: Website performance optimization, security, traffic filtering, edge caching

Sentry

Function: Error Tracking and Application Performance Monitoring (APM)

Location: EU hosting option enabled

Purpose: Error detection, performance monitoring, debugging, service quality assurance

Pirsch Analytics

Function: Privacy-Focused Website Analytics

Location: Germany/EU

Purpose: GDPR-compliant analytics without personal data collection, no cookies required

PostHog

Function: Product Analytics and Feature Usage Tracking

Location: Self-hosted on EU infrastructure or EU cloud option

Purpose: Product improvement, feature usage analysis, user experience optimization

Security & Encryption

All data transmission and storage is secured using industry-standard encryption:

Transport Layer Security: TLS 1.3 for all data in transit
Data at Rest: AES-256 encryption for stored data
Access Controls: Role-Based Access Control (RBAC) and Multi-Factor Authentication (MFA)
Network Security: Cloudflare WAF and DDoS protection
Monitoring: 24/7 security monitoring and automated threat detection
Compliance: Regular security audits and penetration testing

Responsible for Content

Responsible for content according to § 55 Abs. 2 RStV:
[Name]
Eyloo GmbH
Germany

Data Protection Officer

Email: dpo@llmbase.ai
Privacy Inquiries: privacy@llmbase.ai

Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Liability for Content

The information provided on this website and through our services is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we disclaim all liability for damages arising from use of our website or services. Our maximum liability is limited to €100 or the amount paid in the preceding 12 months, whichever is lower.

General Content Liability

As a service provider, we are responsible for our own content on these pages in accordance with general legislation pursuant to § 7 para. 1 TMG (Telemediengesetz). However, according to §§ 8 to 10 TMG, we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.

Obligations to remove or block the use of information under general law remain unaffected. However, liability in this regard is only possible from the time of knowledge of a specific infringement. Upon becoming aware of such violations, we will remove this content immediately.

TO THE MAXIMUM EXTENT PERMITTED BY GERMAN AND EUROPEAN LAW, WE EXCLUDE ALL LIABILITY FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM USE OF OUR WEBSITE OR SERVICES.

AI-Generated Content Disclaimer

LLMBase provides access to Large Language Models that generate content using probabilistic algorithms. AI-generated content may be inaccurate, incomplete, misleading, biased, harmful, or inappropriate. We make no representations or warranties regarding AI outputs and expressly disclaim all liability for any consequences of AI-generated content. Users are solely and exclusively responsible for:

Verification: Independently verifying the accuracy and reliability of all AI-generated content before use
Compliance: Ensuring AI outputs comply with all applicable laws, regulations, and third-party rights
IP Rights: Ensuring AI-generated content does not infringe intellectual property rights of third parties
Ethical Use: Using AI responsibly, ethically, and in compliance with our Terms of Service
Risk Assumption: Assuming all risks associated with AI-generated content, including hallucinations, bias, and errors
Downstream Liability: All liability for decisions made based on AI outputs or consequences of using AI-generated content

YOU ACKNOWLEDGE THAT AI TECHNOLOGY IS INHERENTLY IMPERFECT AND THAT YOU USE AI-GENERATED CONTENT AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR ANY DAMAGES, LOSSES, OR CONSEQUENCES RESULTING FROM YOUR USE OF OR RELIANCE ON AI-GENERATED CONTENT.

Third-Party Service Provider Disclaimer

Our Service relies on various third-party service providers listed in this document. While we carefully select our partners:

We have no control over third-party services, their availability, or their actions
We make no representations or warranties regarding third-party services
We are not responsible for third-party service failures, data breaches, or policy changes
Third-party services have their own terms and privacy policies that govern your use
We expressly disclaim all liability for third-party actions or failures
Your sole remedy for issues with third-party services is to discontinue use of our Service

YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THIRD-PARTY SERVICES THROUGH OUR PLATFORM IS AT YOUR OWN RISK. WE SHALL NOT BE LIABLE FOR ANY DAMAGES OR LOSSES ARISING FROM THIRD-PARTY SERVICE PROVIDERS.

Liability for Links

Our website may contain links to external websites operated by third parties over which we have absolutely no control. Therefore, we cannot and do not assume any liability for this external content. The respective provider or operator of the external pages is always exclusively responsible for the content of the linked pages.

The linked pages were checked for possible legal violations at the time of linking to the extent reasonably possible. Illegal content was not recognizable at the time of linking. However, permanent and continuous monitoring of the content of the linked pages is not reasonable without concrete evidence of an infringement. Upon becoming aware of legal violations, we will remove such links immediately.

WE EXPRESSLY DISCLAIM ALL WARRANTIES AND LIABILITY FOR:

The accuracy, completeness, or legality of content on external websites
The availability or functionality of external websites
Any damages arising from your use of external websites
Data collection or privacy practices of external websites
Malware, viruses, or security threats from external websites
Commercial transactions conducted through external websites

Copyright and Intellectual Property

The content and works on these pages created by the site operators are subject to German copyright law (Urheberrecht) and international copyright treaties. Duplication, processing, distribution, modification, and any kind of use beyond the limits of copyright law require the express written consent of the respective author or creator.

Permitted Use: Downloads and copies of this site are only permitted for private, non-commercial use. Any commercial use, republication, or redistribution requires prior written authorization.

Third-Party Content: Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected and acknowledged. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us at legal@llmbase.ai. Upon becoming aware of legal violations, we will remove such content immediately.

Enforcement: We actively protect our intellectual property rights. Unauthorized use may result in civil and criminal penalties under German and international law, including injunctive relief and claims for damages.

AI-Generated Content & Copyright

Important Notice Regarding AI-Generated Content:

AI models may inadvertently reproduce copyrighted material from their training data
We make no representations that AI-generated content is free from copyright infringement
Users are solely responsible for ensuring AI outputs do not infringe third-party copyrights
Users must independently verify that AI-generated content is safe to use commercially
We disclaim all liability for copyright infringement arising from AI-generated content
Users agree to indemnify us for any copyright claims arising from their use of AI outputs

Professional Indemnity Insurance

Insurance Provider: [Insurance Company Name]
Coverage Area: Worldwide
Policy Number: [Policy Number]

Regulatory Compliance

LLMBase operates in full compliance with German and European Union regulations:

GDPR (DSGVO): General Data Protection Regulation - Full compliance with European data protection standards
BDSG: German Federal Data Protection Act (Bundesdatenschutzgesetz)
TMG: Telemedia Act (Telemediengesetz) - German internet law
HGB: German Commercial Code (Handelsgesetzbuch)
AO: German Tax Code (Abgabenordnung) - Tax and accounting compliance
EU AI Act: European Union Artificial Intelligence Act - Responsible AI deployment
NIS2 Directive: Network and Information Security Directive

Industry Memberships & Certifications

LLMBase and Eyloo GmbH maintain memberships in professional organizations and certifications that demonstrate our commitment to quality and compliance:

BITKOM: Member of the German Digital Association
ISO 27001: Information Security Management System certification (facility level)
GDPR Certified: Third-party audited GDPR compliance
Made in Germany: Developed and operated in Germany

Made in Germany

LLMBase is proudly Made in Germany. We develop, operate, and maintain our AI platform following the highest standards of German engineering, data protection, and quality assurance that German products are renowned for worldwide.

What "Made in Germany" Means for LLMBase:

Data Sovereignty: Your data stays in Germany and the EU
Privacy First: German data protection standards exceed global norms
Quality Engineering: Precision, reliability, and attention to detail
Regulatory Excellence: Full compliance with strict German and EU regulations
Transparent Operations: Clear communication and honest business practices
Innovation & Security: Cutting-edge technology with robust security

Environmental & Social Responsibility

As a responsible German company, we are committed to sustainable operations:

Green Energy: Our data centers use renewable energy sources
Efficient Computing: Optimized AI models for reduced energy consumption
Sustainable Growth: Long-term thinking over short-term gains
Ethical AI: Responsible AI development and deployment practices

Supervisory Authorities

Data Protection Authority

Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)
Federal Commissioner for Data Protection and Freedom of Information
Website: www.bfdi.bund.de

Trade Supervision

Relevant trade supervision authority based on company registration location.

Technical Support & Documentation

Technical Documentation: docs.llmbase.ai
API Reference: api.llmbase.ai/docs
Status Page: status.llmbase.ai
Support Portal: support.llmbase.ai

Additional Legal Resources

For comprehensive legal information about using LLMBase services, please refer to:

Privacy Policy - Detailed data protection information
Terms of Service - User agreements and service terms
Acceptable Use Policy - Guidelines for responsible AI use
Data Processing Agreement - For enterprise customers