Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using LLMBase services, operated by Eyloo GmbH, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

These Terms of Service ("Terms") govern your access to and use of LLMBase's AI-powered platform, including all associated services, features, content, and applications (collectively, the "Service").

2. Service Description

2.1 Overview

LLMBase provides access to Large Language Models (LLMs) through a unified AI platform. Our service includes:

  • AI Chat Interface: Interactive conversations with various AI models
  • Inference API: Programmatic access to AI models for integration
  • Dedicated Endpoints: Custom model deployments for enterprise use
  • GPU Runtimes: Computational resources for AI workloads
  • Model Marketplace: Access to multiple AI models from various providers

2.2 Model Hosting Architecture

LLMBase operates a hybrid infrastructure to provide optimal privacy and model access:

Open-Source Models (Germany-Hosted)

We host and operate open-source Large Language Models on our infrastructure located exclusively in Germany. These models include:

  • Models licensed under open-source licenses (MIT, Apache 2.0, etc.)
  • Complete data processing within German data centers
  • Full control over model operation and data handling
  • No third-party AI providers involved in processing

Proprietary Models (Anonymized Proxy)

For proprietary models (including Grok, GPT-4, Claude, and other commercial models), we implement a privacy-preserving proxy architecture:

  • All requests pass through our German infrastructure
  • Personal identifiers and metadata are stripped before forwarding
  • IP addresses and user information are anonymized
  • Responses are sanitized before delivery to you
  • We negotiate data processing agreements with providers to protect your privacy

2.3 Service Availability

We strive to provide continuous service availability. However, we do not guarantee uninterrupted access and may perform maintenance, updates, or modifications without prior notice. We are not liable for any downtime or service interruptions.

3. Account Registration and Use

3.1 Eligibility

You must meet the following requirements to use our services:

  • Be at least 18 years old or the age of majority in your jurisdiction
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using the services under applicable laws
  • Comply with all local, state, national, and international laws

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring your account information is accurate and up-to-date

3.3 Acceptable Use

You agree NOT to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights of others
  • Generate harmful, abusive, or illegal content
  • Attempt to bypass security measures or access controls
  • Reverse engineer, decompile, or extract model weights
  • Overload or disrupt the service infrastructure
  • Impersonate any person or entity
  • Collect or harvest user data without consent
  • Use the service for automated high-volume requests without authorization

4. Intellectual Property Rights

4.1 Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Eyloo GmbH and its licensors. This includes but is not limited to:

  • Software, code, and algorithms
  • User interface and design elements
  • Trademarks, service marks, and logos
  • Documentation and training materials
  • Fine-tuned model weights and configurations

4.2 Your Content

You retain all rights to content you submit, post, or display on or through the Service ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to:

  • Process Your Content to provide the Service
  • Store Your Content on our secure infrastructure
  • Transmit Your Content through our anonymization proxy (for proprietary models)
  • Use aggregated, anonymized data for service improvement

Important: We do NOT use Your Content to train proprietary third-party models without your explicit consent. For open-source models we host, we may use aggregated, anonymized data for fine-tuning purposes as detailed in our Privacy Policy.

4.3 AI-Generated Content

Content generated by AI models through our Service ("AI Output") is provided as-is. Ownership and usage rights of AI Output depend on the model used:

  • Open-Source Models: You retain full rights to AI Output, subject to the model's license
  • Proprietary Models: Subject to the terms of the underlying model provider

You are responsible for ensuring AI Output complies with applicable laws and does not infringe third-party rights.

5. Payment and Billing

5.1 Pricing

Access to certain features and models may require payment. Current pricing is available on our website and may be updated at our discretion with reasonable notice.

5.2 Billing

By providing payment information, you:

  • Authorize us to charge your payment method for all fees incurred
  • Confirm that the payment information is accurate and complete
  • Agree to update information promptly if it changes
  • Accept responsibility for all charges under your account

5.3 Taxes

All fees are exclusive of applicable taxes, duties, or similar governmental assessments. You are responsible for paying all such taxes except those based on our net income.

5.4 Refunds

Refund policies vary by service tier and are detailed in your subscription agreement. Generally, fees are non-refundable except as required by law or explicitly stated in your agreement.

6. Data Processing and Privacy

We are committed to protecting your privacy and complying with GDPR and other applicable data protection laws. Our data processing practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference.

Key highlights:

  • Primary infrastructure hosted in Germany
  • Full GDPR compliance with European data protection standards
  • Request anonymization for proprietary models
  • Data sovereignty within the European Union
  • Transparent data processing with third-party services (Appwrite, Cloudflare, Sentry, Pirsch Analytics, PostHog)

7. Third-Party Services

Our Service integrates with and relies on various third-party services to provide optimal functionality:

  • Clerk: User authentication and identity management
  • Appwrite: Backend services and database
  • Cloudflare: Content delivery and security
  • Sentry: Error monitoring and performance tracking
  • Pirsch Analytics: Privacy-focused website analytics
  • PostHog: Product analytics and feature tracking
  • External AI Providers: Proprietary model access (anonymized)

These services have their own terms and privacy policies that govern your use. We make no representations or warranties regarding third-party services. You acknowledge and agree that: (a) we have no control over third-party services; (b) we are not responsible for their availability, functionality, security, or actions; (c) you use third-party services at your own risk; (d) we expressly disclaim all liability for third-party actions, failures, data breaches, or policy changes; and (e) your sole remedy for issues with third-party services is to stop using our Service.

8. Disclaimers and Limitations

By using this Service, you acknowledge and accept the following disclaimers. The Service is provided "AS IS" without warranties of any kind. You are solely responsible for all use and outputs, and we make no guarantees regarding availability, security, or accuracy.

8.1 Service "As-Is" - No Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF:

  • Merchantability: We make no warranty that the Service is fit for commercial use
  • Fitness for Purpose: We do not warrant that the Service meets your specific needs
  • Non-Infringement: We do not warrant that use will not infringe third-party rights
  • Accuracy: We do not warrant accuracy, reliability, or completeness of any content
  • Availability: We do not guarantee uninterrupted or error-free operation
  • Security: We cannot guarantee absolute security of data transmission or storage
  • Compatibility: We do not warrant compatibility with your systems or software

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

8.2 AI Output Disclaimer & Risks

Large Language Models are probabilistic systems that may generate incorrect, misleading, harmful, biased, offensive, or inappropriate content. You acknowledge and accept these inherent risks and agree to use AI outputs at your own risk. You further acknowledge and agree that:

  • Inaccuracy: AI models frequently produce incorrect, false, or misleading information ("hallucinations")
  • No Verification: We do not verify, validate, or fact-check AI outputs
  • Not Professional Advice: AI outputs do not constitute professional advice (legal, medical, financial, etc.)
  • Bias & Discrimination: AI models may exhibit bias and generate discriminatory content
  • Harmful Content: AI may generate harmful, offensive, or inappropriate content
  • Copyright Risks: AI outputs may inadvertently reproduce copyrighted material
  • No Liability: We are not responsible for any decisions, actions, or damages resulting from AI outputs
  • Your Responsibility: You must independently verify all AI outputs before use
  • No Guarantees: We make no representations regarding quality, accuracy, or suitability of AI outputs

YOU ASSUME ALL RISK AND LIABILITY FOR USE OF AI OUTPUTS. YOUR SOLE REMEDY FOR UNSATISFACTORY AI OUTPUTS IS TO STOP USING THE SERVICE.

8.3 Model Availability

Model availability may change due to:

  • Licensing changes from model providers
  • Technical issues or maintenance
  • Business decisions or cost considerations
  • Legal or regulatory requirements

We will make reasonable efforts to notify you of significant model changes or removals.

9. Limitation of Liability

To the maximum extent permitted by law, our total aggregate liability for all claims arising from or related to the Service shall not exceed the lesser of: (a) €100, or (b) the total amount you paid us in the 12 months before the claim. This limitation applies regardless of the legal theory of liability.

9.1 No Liability for Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EYLOO GMBH, ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, PARTNERS, SUPPLIERS, LICENSORS, OR AFFILIATES SHALL NOT BE LIABLE FOR:

  • Indirect Damages: Any indirect, incidental, consequential, special, or exemplary damages
  • Punitive Damages: Punitive or multiplied damages of any kind
  • Lost Profits: Loss of profits, revenue, data, opportunities, or business
  • Intangible Losses: Loss of goodwill, reputation, or other intangible losses
  • AI Output Damages: Any damages arising from AI-generated content or decisions based on AI outputs
  • Data Loss: Loss or corruption of data, regardless of cause
  • Security Breaches: Unauthorized access, hacking, or data breaches
  • Service Interruption: Interruption, suspension, or cessation of the Service
  • Third-Party Actions: Actions, failures, or conduct of third-party services
  • Model Errors: Errors, mistakes, inaccuracies, or omissions in AI outputs
  • Personal Injury: Personal injury or property damage of any kind
  • Reliance Damages: Damages from reliance on the Service or AI outputs
  • Substitute Services: Cost of procurement of substitute goods or services

9.2 Liability Limitations Apply to All Claims

THESE LIMITATIONS APPLY:

  • Regardless of the legal theory (contract, tort, strict liability, negligence, or otherwise)
  • Even if we have been advised of the possibility of such damages
  • Even if a remedy fails of its essential purpose
  • To the maximum extent permitted by applicable law
  • To all claims collectively, not per incident

9.3 Jurisdictional Variations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for certain types of damages. In such jurisdictions: (a) the exclusions and limitations in these Terms shall apply to the maximum extent permitted by law; (b) our liability shall be limited to the fullest extent permitted; and (c) you waive any rights that cannot be waived under applicable law.

9.4 Assumption of Risk

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK. YOU ASSUME ALL RISKS ASSOCIATED WITH USE OF AI TECHNOLOGY, INCLUDING BUT NOT LIMITED TO RISKS OF INACCURACY, BIAS, HARMFUL CONTENT, COPYRIGHT INFRINGEMENT, AND ANY OTHER RISKS INHERENT IN ARTIFICIAL INTELLIGENCE SYSTEMS.

10. Indemnification

By using this Service, you agree to defend, indemnify, and hold us completely harmless from any and all claims, lawsuits, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising from your use of the Service. This obligation survives termination of your account.

10.1 Broad Indemnification Obligation

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS EYLOO GMBH, ITS PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, PARTNERS, LICENSORS, SERVICE PROVIDERS, AND SUPPLIERS (COLLECTIVELY, "INDEMNIFIED PARTIES") FROM AND AGAINST ANY AND ALL:

  • Claims and Lawsuits: Any claims, demands, lawsuits, actions, proceedings, investigations, or threats thereof
  • Damages and Losses: All damages, losses, liabilities, settlements, and judgments of any kind
  • Costs and Expenses: All costs, expenses, and fees, including reasonable attorneys' fees, expert witness fees, court costs, and litigation expenses
  • Third-Party Claims: Claims by third parties arising from your conduct or use of the Service

10.2 Scope of Indemnified Claims

Your indemnification obligations include, but are not limited to, claims arising from or related to:

  • Your Use: Your access to, use of, or misuse of the Service in any manner
  • Your Content: Any content you submit, post, transmit, or display through the Service
  • AI Outputs: Any AI-generated content you create, use, distribute, or rely upon
  • Terms Violation: Your violation or breach of any provision of these Terms
  • Rights Infringement: Your infringement or violation of any intellectual property, privacy, publicity, or other rights of any third party
  • Law Violations: Your violation of any applicable laws, regulations, or ordinances
  • Representations: Any false, misleading, or inaccurate information you provide
  • Negligence: Your negligent or willful misconduct
  • Third-Party Harm: Any harm, injury, or damage to third parties resulting from your use of the Service
  • Data Breaches: Any unauthorized access to or disclosure of data under your control
  • Account Activity: Any activity occurring under your account, whether authorized by you or not
  • Downstream Use: Any use of AI outputs by you or third parties you provide them to
  • Business Decisions: Any business or personal decisions made based on AI outputs
  • Reliance: Any reliance by you or third parties on the Service or AI outputs

10.3 Defense and Cooperation

Your indemnification obligations include the duty to:

  • Assume Defense: Promptly assume the defense of any indemnified claim at your sole expense
  • Engage Counsel: Retain competent legal counsel acceptable to the Indemnified Parties
  • Cooperate Fully: Cooperate fully with the Indemnified Parties in the defense of any claim
  • No Settlement: Not settle any claim without our prior written consent
  • Cover All Costs: Pay all costs, including attorneys' fees and court costs, promptly as they become due
  • No Admission: Not make any admission of liability without our prior written consent

10.4 Survival and Additional Rights

This indemnification obligation:

  • Survives termination of your account or these Terms
  • Is in addition to, and not in lieu of, any other remedies available to us
  • Applies regardless of the legal theory (contract, tort, strict liability, or otherwise)
  • Extends to claims discovered or asserted after termination
  • Cannot be waived except in writing signed by our authorized representative

WE RESERVE THE RIGHT, AT OUR OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU. YOU WILL COOPERATE AS FULLY AS REASONABLY REQUIRED IN THE DEFENSE OF ANY CLAIM.

11. Termination

We reserve the right to suspend, terminate, or restrict your access to the Service at any time, for any reason or no reason, with or without notice, in our sole discretion. Termination does not relieve you of any obligations under these Terms.

11.1 Termination by You

You may terminate your account at any time through your account settings or by contacting support. However:

  • No Refunds: Termination does not entitle you to refunds for unused services
  • Payment Obligations: You remain liable for all fees incurred before termination
  • No Partial Credits: No partial month credits or pro-rata refunds will be issued
  • Survival: Your obligations under these Terms survive termination
  • Data Deletion: We may immediately delete your data upon termination

11.2 Termination by Us

WE MAY SUSPEND, TERMINATE, OR RESTRICT YOUR ACCESS TO THE SERVICE IMMEDIATELY, WITHOUT PRIOR NOTICE OR LIABILITY, AT OUR SOLE DISCRETION, FOR ANY REASON OR NO REASON, INCLUDING:

  • Terms Violation: Any actual or suspected violation of these Terms
  • Illegal Activity: Any fraudulent, abusive, or illegal activity
  • Non-Payment: Non-payment or late payment of fees
  • Chargebacks: Initiating chargebacks or payment disputes
  • Security Risks: Actual or potential risk to Service security or integrity
  • Harmful Conduct: Conduct we deem harmful to us, other users, or third parties
  • Resource Abuse: Excessive or abusive use of Service resources
  • Legal Requirements: Legal, regulatory, or law enforcement requirements
  • Business Reasons: Any business reason in our sole discretion
  • No Reason: For no reason at all, at our sole discretion

YOU ACKNOWLEDGE AND AGREE THAT WE HAVE NO OBLIGATION TO PROVIDE NOTICE BEFORE TERMINATING YOUR ACCESS, AND WE SHALL NOT BE LIABLE FOR ANY TERMINATION OF YOUR ACCOUNT OR ACCESS TO THE SERVICE.

11.3 Effect of Termination

Upon termination or suspension, whether by you or us:

  • Immediate Cessation: Your right to access and use the Service ceases immediately
  • Data Deletion: We may immediately delete, destroy, or discard all Your Content and data
  • No Recovery: We have no obligation to preserve or provide copies of Your Content after termination
  • Payment Obligations: You remain liable for all charges incurred before and after termination
  • Outstanding Fees: All outstanding fees become immediately due and payable
  • No Liability: We are not liable for any loss, damage, or consequences resulting from termination
  • No Refunds: No refunds, credits, or pro-rata adjustments will be issued

11.4 Survival of Terms

The following provisions survive termination of your account or these Terms:

  • Section 4 (Intellectual Property Rights)
  • Section 5 (Payment and Billing) - for all outstanding obligations
  • Section 8 (Disclaimers and Limitations)
  • Section 9 (Limitation of Liability)
  • Section 10 (Indemnification)
  • Section 11 (Termination) - this section
  • Section 13 (Governing Law and Dispute Resolution)
  • Section 14 (General Provisions)
  • Any other provisions that by their nature should survive

12. Changes to Terms

We reserve the right to modify, amend, or replace these Terms at any time, in our sole discretion, with or without notice. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

12.1 Modification Rights

We reserve the absolute right to modify, amend, supplement, or replace these Terms at any time for any reason, including but not limited to:

  • Business or operational reasons
  • Legal or regulatory compliance
  • Security or risk management purposes
  • Service improvements or changes
  • Correction of errors or omissions
  • Any other reason in our sole discretion

12.2 Notice of Changes

We may provide notice of changes by:

  • Posting updated Terms on this page with a new "Last updated" date
  • Sending email notification to your registered email address
  • Displaying notification within the Service
  • Any other reasonable means of communication

However, WE ARE NOT OBLIGATED TO PROVIDE ADVANCE NOTICE OF CHANGES. It is your responsibility to regularly review these Terms for updates.

12.3 Acceptance of Changes

YOUR CONTINUED ACCESS TO OR USE OF THE SERVICE AFTER ANY CHANGES TO THESE TERMS CONSTITUTES YOUR BINDING ACCEPTANCE OF SUCH CHANGES. IF YOU DO NOT AGREE TO THE MODIFIED TERMS, YOUR SOLE REMEDY IS TO IMMEDIATELY DISCONTINUE USE OF THE SERVICE AND TERMINATE YOUR ACCOUNT.

You waive any right to receive specific notice of each change and agree that posting the updated Terms on our website constitutes sufficient notice.

13. Governing Law and Dispute Resolution

Please read this section carefully as it affects your legal rights. By using the Service, you agree to binding arbitration and waive your right to participate in class actions or class arbitrations, except where prohibited by law.

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions. You agree to submit to the jurisdiction of German courts and waive any objections based on forum non conveniens or lack of personal jurisdiction.

13.2 Mandatory Arbitration Agreement

Except where prohibited by law, you and Eyloo GmbH agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, "Disputes") will be resolved through binding individual arbitration rather than in court.

Arbitration Rules:

  • Arbitration will be conducted by a single arbitrator under the German Arbitration Institute (DIS) rules
  • The arbitration will take place in Germany
  • The language of arbitration will be German or English, at our discretion
  • The arbitrator's decision will be final and binding
  • Each party will bear their own costs unless otherwise awarded by the arbitrator
  • Discovery will be limited to what is necessary and proportional

Exceptions to Arbitration: Notwithstanding the above, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights, confidential information, or to prevent irreparable harm.

13.3 Class Action Waiver

YOU AND EYLOO GMBH AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

Unless both you and we agree otherwise in writing:

  • No arbitrator or judge may consolidate more than one person's claims
  • No arbitrator or judge may preside over any form of representative or class proceeding
  • Any claim must be brought in the parties' individual capacity
  • This waiver applies to class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations

IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRE ARBITRATION AGREEMENT SHALL BE NULL AND VOID.

13.4 Waiver of Jury Trial

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND EYLOO GMBH WAIVE ANY RIGHT TO A JURY TRIAL FOR ANY DISPUTES ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE.

13.5 Jurisdiction and Venue

To the extent arbitration does not apply, any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in Germany. You irrevocably consent to the jurisdiction and venue of such courts and waive any objections to jurisdiction, venue, or forum non conveniens.

EU Consumer Rights: For consumers within the EU, this does not affect mandatory consumer protection laws of your country of residence. The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr/

13.6 Informal Dispute Resolution

Before initiating arbitration or litigation, you agree to first contact us at legal@llmbase.ai and attempt to resolve the dispute informally for at least 30 days. This requirement is a condition precedent to initiating any formal dispute resolution proceedings.

13.7 Limitation Period

You agree that any claim or cause of action arising from or related to the Service or these Terms must be filed within one (1) year after such claim or cause of action arose, or it will be permanently barred. This limitation period applies to the maximum extent permitted by applicable law.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements you enter into with us, constitute the entire agreement between you and Eyloo GmbH regarding the Service. These Terms supersede and replace any prior agreements, understandings, representations, or communications, whether written or oral, regarding the subject matter herein.

No amendment or modification of these Terms shall be binding unless in writing and signed by an authorized representative of Eyloo GmbH. You may not rely on any statements, representations, or communications outside of these written Terms.

14.2 Severability

If any provision of these Terms is found to be unenforceable, invalid, or illegal by a court or arbitrator of competent jurisdiction, such provision will be:

  • Modified and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law
  • Limited or eliminated to the minimum extent necessary
  • Severed from these Terms if modification is not possible

The remaining provisions will remain in full force and effect and will not be affected by the invalid or unenforceable provision or by its severance. The parties agree to replace any invalid or unenforceable provision with a valid provision that most closely approximates the intent and economic effect of the invalid provision.

14.3 No Waiver

Our failure or delay in exercising any right, power, or privilege under these Terms, whether by conduct or otherwise, shall not operate as a waiver thereof, nor shall any single or partial exercise preclude any other or further exercise of any right, power, or privilege. No waiver shall be effective unless made in writing and signed by an authorized representative of Eyloo GmbH.

Any waiver of any provision of these Terms will be effective only in the specific instance and for the specific purpose for which it was given and will not constitute a waiver of any other provision or any subsequent breach.

14.4 Assignment

You may not assign, transfer, delegate, or sublicense these Terms, your account, or any rights or obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without our prior written consent. Any attempted assignment without consent will be null and void.

We may freely assign, transfer, or delegate these Terms and our rights and obligations without restriction, including to:

  • Any affiliate, subsidiary, or parent company
  • Any successor in interest in connection with a merger, acquisition, or sale of assets
  • Any third party for any reason in our sole discretion

These Terms will be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance of our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:

  • Acts of God, natural disasters, earthquakes, floods, fires, or severe weather
  • War, terrorism, riots, civil unrest, or acts of government
  • Epidemics, pandemics, or public health emergencies
  • Labor disputes, strikes, or lockouts
  • Internet, telecommunications, or network failures
  • Power outages or equipment failures
  • Failures or unavailability of third-party services, APIs, or infrastructure
  • Cyber attacks, hacking attempts, or security incidents
  • Changes in laws, regulations, or government orders
  • Any other event beyond our reasonable control

During any such event, our performance obligations will be suspended for the duration of the event, and we will be granted a reasonable extension of time for performance. We will not be liable for any damages, losses, or consequences resulting from such events.

14.6 Independent Contractors

The parties are independent contractors. These Terms do not create any agency, partnership, joint venture, employment, or franchise relationship. Neither party has the authority to bind the other or to incur obligations on the other's behalf without prior written consent.

14.7 Third-Party Beneficiaries

Except as explicitly stated herein, these Terms do not and are not intended to confer any rights or remedies upon any person or entity other than the parties hereto. Third-party service providers, licensors, and suppliers are intended third-party beneficiaries of Sections 8 (Disclaimers), 9 (Limitation of Liability), and 10 (Indemnification).

14.8 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect. They do not affect the interpretation of these Terms.

14.9 Language and Translation

These Terms are written in English. Any translation provided is for convenience only. In the event of any conflict between the English version and any translation, the English version shall prevail and control.

14.10 Electronic Communications

By using the Service, you consent to receive electronic communications from us, including emails, notifications, and postings on the Service. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

14.11 No Advice or Recommendations

Nothing in the Service or these Terms constitutes, nor should be construed as, professional advice of any kind, including but not limited to legal, medical, financial, investment, tax, or technical advice. You should consult with appropriate professionals for specific advice tailored to your situation.

14.12 Limitation on Claims

REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE SERVICE OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Eyloo GmbH
Email: legal@llmbase.ai
Support: support@llmbase.ai
Website: https://llmbase.ai