HELP CENTER
LLMBase Help Center
Learn how to organize project knowledge, analyze documents, research current information, create reusable files, and solve common issues.
Popular guides
Workspaces
Learn how LLMBase Workspaces keep related AI chats, folders, and project documents together in one reusable knowledge space.
Read guide →CreatePrivate Computer
Learn how Computer handles working files, ZIP archives, public GitHub repositories, and approved project commands.
Read guide →FilesFiles and Office documents
See which documents LLMBase Chat and Workspaces can read, including Word, Excel, PowerPoint, PDF, CSV, and common text and image formats.
Read guide →ResearchExpert and Deep Search
Choose the right LLMBase Effort mode for current facts, professional analysis, source verification, and broad Deep Search research.
Read guide →All help articles
Frequently asked questions
Short answers to the questions people ask before starting a project.
What is the difference between a Workspace and Computer?
A Workspace is a persistent project area whose ready files can support multiple chats. Computer is bounded temporary working state for one chat and is used only for suitable multi-step work.
Can LLMBase read Microsoft Office files?
The current upload policy supports modern Word .docx documents, Excel .xlsx workbooks, and PowerPoint .pptx presentations, along with CSV, PDF, text, data, ebook, and common image formats.
Does Fast still use live information?
Yes when the question requires current facts. Fast reduces extra analysis and research breadth; it does not justify guessing volatile information from memory.
Can Computer access my device or the open internet?
No. Computer is a private per-chat capability with bounded authorized inputs. It has no general device filesystem, shell, browser, network, package installation, or background process access.
How do I download a table made in Chat?
Ask for a CSV or XLSX Artifact with the exact columns you need. A table rendered only inside an answer is not automatically a downloadable file.
Do mobile features keep working in the background?
Workspace file processing can continue after an accepted upload. An accepted signed-in chat response can continue for up to ten minutes. Stop or cancel always ends the response.
Still need help?
Send the Support team a sanitized description, timestamp, affected surface, and exact visible error.